CEO, creator of the first online Mountain Bike magazine, evolving over time into MTB tour operators and later a physical store with technical service, online sales, and exclusive representation of high-end brands. Catering to demanding clients with High-End product profiles. Experience with Trek, Orbea, Santa Cruz, Ibis Cycles, Fantic, NOX, Intense Cycles, etc.
Chronology and Evolution
- 1998 MTBPro.com Online Magazine: First online Mountain Bike magazine in Latin America, serving as the primary medium for communication, debate, and classified ads, reaching over 1,500 monthly visits during this time.
- 2012 Mountain Bike Tourism: Mountain Bike Tourism, organizing highly logistical rides for groups of 8 to 40 people, serving over 500 clients annually with tours in 12 different locations between the Valparaíso and Magallanes regions.
- 2015 Multibrand Physical Store: Two physical stores in San Carlos de Apoquindo of 95 and 200 sqm, an entrepreneurship challenge from scratch, with the first semester yielding net sales of $150,000.00
- 2017 First Representation: Direct suppliers and exclusive brand representation. In 2019, total sales reached $900,000.00 net with our first brand, Ibis Cycles, and a client portfolio of 2,500.
- 2021: Closure of physical store due to pandemic effects, disruption in supply chain, and general shortages. 2021 to present Representations and Online Store Mtbpro.store: Trade of bicycles and products online, and private showroom, with 3 points of sale and 3 authorized technical services, currently undergoing technical training to open authorized services and new points of sale.
Areas of Performance
Business Creation: Business model, structure, corporate image and identity, overall and specific objectives, creation of global business.
Enablement: Two commercial premises in San Carlos de Apoquindo, design, layout, and implementation of premises and technical service.
Supplier Management: With over 30 simultaneous suppliers, bicycles, accessories, spare parts, supplies, meeting specific standards of each, with training and certifications for staff.
Administration and Finance: Personnel management, overseeing 12 individuals in management, mechanics, sales, and accounting areas, sales force training, mechanical training, and system management.
Brand Distribution: Commercial management with 5 suppliers for exclusive representations in our region, achieving autonomy, greater profitability, and distribution to wholesalers. Work and positioning of these brands in a narrow and demanding market with excellent qualitative results and recognition from suppliers.
Creation of Enduro Team: 30 sponsored riders with our brands to penetrate the competitive market. Foreign Trade: Import management, forecast analysis, handling of 7 foreign suppliers allowing us to place annual orders of $350,000.
Inventory Control: Management of over 2,500 SKUs for availability in the main system, eCommerce, and technical service management platform.
ECommerce and Systems: Design, development, and implementation of eCommerce and ERP systems, local integrations, and fulfillment process automation. Organic search engine positioning achieving top 3 in product appearances according to categorized searches. Efficiency improvements of 100% in teamwork, achieving multidirectional communication and positive customer evaluation.